Terms and Conditions

Last updated: March 21, 2026

1. Service Description

AutoFlowed is an AI front desk platform for independent hotels, B&Bs, inns, and boutique properties. It provides 24/7 guest call answering, room booking automation, reservation management, guest communication, and review automation.

2. SMS Terms

By providing your phone number, you agree to receive automated SMS messages related to your service requests, appointments, and follow-ups. These include:

  • Appointment reminders and confirmations
  • Service follow-up messages
  • Review requests after completed services
  • Marketing messages (with your consent)

Message frequency varies based on your interactions. Message and data rates may apply. You may opt out at any time by replying STOP. Reply HELP for help.

Supported carriers include major US carriers. AutoFlowed is not responsible for delayed or undelivered messages.

3. Account Terms

You are responsible for maintaining the security of your account credentials. You must provide accurate information when creating an account. You may not use the service for any illegal or unauthorized purpose.

4. Payment Terms

Subscription fees are billed monthly through Stripe. You can manage your subscription and payment method through the billing portal in your account settings. Refunds are handled on a case-by-case basis.

5. Acceptable Use

You agree not to use AutoFlowed to send spam, unsolicited messages, or messages to recipients who have not consented to receive them. You must comply with all applicable laws, including the Telephone Consumer Protection Act (TCPA) and CAN-SPAM Act.

6. Limitation of Liability

AutoFlowed is provided “as is” without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the service.

7. Changes

We reserve the right to modify these terms at any time. Continued use of the service after changes constitutes acceptance of the updated terms.

8. Contact

For questions about these terms, contact us through our website at autoflowed.com.